Business Accounting Satisfaction Guarantee
Controllership Focus Online takes client satisfaction very seriously. We have gone to great lengths to demonstrate our dedication.
If you are not satisfied with the service provided by Controllership Focus Online, contact our office immediately. Fair and reasonable complaints will be acted upon within 48 hours. If the situation is not rectified within a reasonable amount of time, we will fully refund the complaint-related fee.
Note: All information gathered by Controllership Focus Online and J A Smith & Associates is completely confidential and will not be sold or distributed without prior consent. Official privacy policy can be found at www.jasmith.com.
Contact Controllership Focus Online
Part of the J A Smith Business Solutions Group
Nanaimo Office:
2147 Bowen Road
Nanaimo, BC
Canada V9S 1H8
Phone: 250 751 3383
Fax: 250 751 3384
Vancouver Office:
23rd floor, 1066 West Hastings Street
Vancouver, BC
Canada V6E 3X2
Phone: 604 601 5249
Fax: 250 751 3384
See a location map and get driving directions.
Toll Free Phone 1 888 447 5902
Fax 250 751 3384
General Inquiries info@myAccountant.ca
Regular Service Hours Mon-Fri, 8:00am to 5:30pm, PST
Direct Phone Numbers
Joyce Smith – 1 888 447 5902 Ext 700
Theresa Dyck – 1 888 447 5902 Ext 708
Kathy Torrie – 1 888 447 5902 Ext 719
Sales – 1 888 447 5902 Ext 705
Computer and IT Support Provided by Business Performance Solutions Inc.
Steven Cooper, Computer Support Manager
Toll Free 1-888-447-5902
Fax 250-751-3384
Email info@bpsolutions.ca
Testimonials
“I have been thrilled with the results. Our office overhead is now half of what it used to be. For the first time in 13 years I have monthly reports that I understand and can base my decisions on…”- Art Sutherland, President
Accent Refrigeration Ltd. (Creators of “Perfect Ice”)
“JA Smith was able to make sense of our situation and worked diligently to rectify it...the knowledge and contacts available in this group is substantial and I highly recommend using their services whether for day to day accounting or in my case, high level controllership.”- Steve Henderson
Henderson Specialty & Custom Matting
“We appreciate the state-of-the-art reporting including detailed cash flow projections. They’ve brought order to our highly complex business…delivered with first class professionalism and care…”- Dr. Julian Thornton
Microtek/ Bayotek International Inc. (Biotech Vaccine Company)
"My wife and I own property in southern Baja and we wanted to spend the winter months down there. We both run businesses that can be operated to a large degree by using the internet. But how was I to keep my bookkeeping and accounting up to date? J.A. Smith and Associates solved that for me... Read more »"- Dynamic Sawmill Systems Ltd.
"I'd like to thank you all and extend many kudos for the teamwork and service level at Business Performance Solutions and J.A. Smith and Associates. I especially enjoy the 'Computer First Control Sheet', where I am able to record any problems I encounter and the BPS Team is able to access the Sheet and resolve the issues... Read more »"- Blueboy Express